If you are looking to get better outcomes as a supervisor or manager, do you want to find a company that delivers training classes or focuses on delivering development programs?
Let me explain the difference.
I once worked for a company that had locations across the country. There was one region that was continually below budget in revenue and over in expenses. This is not a recipe for business success.
A task force was put together to get the core performance issues. Several things were identified, including the effectiveness of the first line supervisors. My training and development team was given the task of creating five training modules and delivering the training directly to all location supervisors.
So we did. The training sessions were interactive, specific and relevant to their workplace challenges – all the things you want to have in a ‘training’ session.
When we left the training event, it was the supervisors’ responsibility to take what they learned and apply it with the intention of better controlling expenses and growing revenue through influencing their staff to greater performance.
Here’s where we get to the difference between training and development.
For those supervisors that were left to their own to implement the new methods, their results did not change. For the supervisors whose managers follow-ed up to work through how and when to apply the methods learned in the training sessions, their results improved.
There is a difference between training and development. Training expands awareness. It teaches processes and steps. Training show you how or what to do.
Development provides the same training, but then has the follow-up component to support you in the implementation of what you learned. The support includes keeping the training concepts top of mind, supporting you in the application and giving feedback and redirection as needed.
Results Development is your source for staff and leadership development. Our development system includes both the means (high impact training) and the end (support for implementation and redirection) to your improved results.
If you are looking to improve your experience and outcomes, it makes a lot of sense for you to set yourself up for success and check out our program schedule.